Telemedicine, it’s about the Workflow

Telemedicine has become a popular topic, but often times, Telemedicine is mistaken for Skype or other video conference sessions.  Telemedicine is more than just a video conference between a patient and a physician.  In the world of Healthcare today, Electronic Medical Records (EMR) or Electronic Health Records (EHR) are used in nearly all care settings across the country.  An EMR\EHR is essentially the equivalent of paper charts that have been used in the past. It contains all the current and past clinical, social, billing, and family information for the patient’s current encounter and in many cases previous encounters.  Physicians, Nurses and other clinicians rely on the EMR\EHR to be comprehensive and up to date.  So what is Telemedicine and how does it impact clinicians who rely on an EMR\EHR?

According to the American Telemedicine Association, “Telemedicine is the use of medical information exchanged from one site to another via electronic communications to improve a patient’s clinical health status”.  One key phrase in this definition is “the use of medical information exchanged from one site to another”.  A true Telemedicine session should include more than just a video conference.  Telemedicine should include integrated clinical workflows, clinical documentation, analytics, optional session recording, diagnostic capabilities and integration with EMR\EHRs for information exchange.  Having clinical workflows embedded into a Telemedicine product will allow Telemedicine to easily be used and truly improve the coordination of care between care settings and providers.

Telemedicine should be easy for the Physicians, Nurses and the Patients, and the CARE Telemedicine platform meets those needed.  Adding patient demographic information (ADT) should not be required to be entered multiple times. ADT messages should automatically populate within the Telemedicine platform; furthermore Telemedicine software providers should have APIs to communicate directly with EMR\EHRs.  Documentation should not only be stored within the Telemedicine platform, it should flow to an EMR\EHR when completed.  Comprehensive Telemedicine outcomes and analytics should be readily available to demonstrate the value to the organization, healthcare partners and the patients. Diagnostic tools such as a stethoscope and vital capture devices should be integrated into a Telemedicine platform. Telemedicine is much more than video conference, it is a tool to allow immediate patient care and enable coordination of care, Telemedicine is an advanced care delivery system.

The Curatess team understands clinical operations so we developed our CARE Telemedicine platform to include these important features.  The CARE Telemedicine platform transforms the a video conference session into an advanced Telemedicine solution.  Not all Telemedicine solutions are the same, please vision our website to learn how CARE Telemedicine is different and what impact our platform will have on your organization.

Source

www.americantelemed.org




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